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Privacy Policy

Last updated: 25 December 2025

This Privacy Policy explains how Sayge Inc. ("Sayge", "we", "us", or "our") collects, uses, discloses, and protects information when you visit or use our website and services at https://www.sayge.app/(the "Service").

1. Who We Are

The Service is operated by Sayge Inc. If you have questions about this Privacy Policy or your information, contact us at support@sayge.app.

2. Information We Collect

We collect information in the following ways:

2.1 Information you provide

  • Account information (e.g., name, email address, login credentials via supported sign-in methods).
  • Billing information (handled by our payment processors; we typically receive limited details like billing status, plan, and transaction identifiers).
  • Content you submit (e.g., text, files, prompts, images, or other materials you upload or provide to generate analyses or results).
  • Support communications (e.g., messages you send to us, feedback, bug reports).

2.2 Information collected automatically

  • Device and usage data (e.g., IP address, browser type, pages viewed, referring/exit pages, approximate location derived from IP, timestamps, and interaction data).
  • Cookies and similar technologies used for authentication, security, preferences, and analytics.

2.3 Information from third parties

  • Payment processors may provide us with confirmations of payment and subscription status.
  • Service providers (e.g., hosting, storage, analytics, monitoring) may provide operational data necessary to run and secure the Service.

3. How We Use Information

We use information to:

  • Provide, operate, and maintain the Service (including authentication and account management).
  • Process payments and manage subscriptions.
  • Analyze performance, debug issues, and improve features and user experience.
  • Prevent fraud, abuse, and security incidents; enforce our terms and policies.
  • Communicate with you about updates, support requests, and important service notices.

4. How We Share Information

We do not sell your personal information. We may share information in the following situations:

  • Service providers that help us operate the Service (e.g., cloud hosting, databases, file storage, monitoring, and customer support tooling).
  • Payment processing (e.g., Stripe or other processors) to complete transactions.
  • Legal and safety when we believe disclosure is required by law or necessary to protect the rights, property, or safety of Sayge, our users, or others.
  • Business transfers in connection with a merger, acquisition, financing, reorganization, or sale of assets (in which case we will take steps to protect your information).

5. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, enable core functionality, and understand how the Service is used. You can control cookies through your browser settings; however, disabling cookies may affect functionality.

6. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and the purpose for which it is processed.

7. Security

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. International Data Transfers

Your information may be processed in countries other than your own. Where required, we take measures intended to provide an appropriate level of protection for transferred information.

9. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing. You may also be able to request a copy of your information. To make a request, contact support@sayge.app. We may need to verify your identity before responding.

10. Children’s Privacy

The Service is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.

12. Contact

Sayge Inc.
Website: https://www.sayge.app/
Email: support@sayge.app